NAFASI ZA KAZI "LOAN FIELD OFFICER" KUTOKA MOBISOL, ZIPO HAPA

Loan Field Officer

Mobisol is one of the world’s leading companies for Solar Home Systems with approximately 600 passionate employees,
delivering a clean and affordable alternative to fossil fuels for low-income households (living without access to reliable
energy). Our dedicated product line combines solar energy with innovative mobile technology and accessible microfinancing.
Having successfully installed more than 70,000 solar home systems in Tanzania, Kenya and Rwanda, Mobisol
is now moving into the business at a larger scale. Please read more about Mobisol at www.plugintheworld.com.
To support our team in Tanzania, Mobisol is looking for a
with a background in Microfinance and Loan Management.

Locations: Arusha, Shinyanga, Mwanza, Mara, and Geita

The Customer Finance department is responsible for the receivables risk management. This includes the financial
assessment of customers, customer work-out, and portfolio management. Loan Field Officer is responsible for the
Customer Work-Out and management of the assigned portfolio, gathering of benchmark data for assessment purposes
and analysis of causes for portfolio deteriorations.
If you feel intrigued by this challenging opportunity, please send your application (letter of motivation, CV, references)
with the subject line “Loan Field Officer “Preferred region”. Eg Loan Field Officer_Mwanza to
jobstz@plugintheworld.com. Deadline for applications is 15th of April 2017. As an equal opportunity employer,
Mobisol offers all of its employees and applicants full equal opportunity irrespective of race, ethnic origin, sexual identity
and disability, religion or beliefs.

YOUR TASKS
- Carrying out customer work-out (managing an
assigned portfolio), including the following five
work-out categories to be applied to customers
in late repayment:
 Call to clients clarifying contractual
liabilities
 Call to clients clarifying repossession
options
 Field visits, analysis of payment sources,
1st ultimatum
 Field visits adjusted analysis, last
ultimatum
 Repossession
- Supporting the process of assessing applicants
by gathering benchmark data
- Supporting the analysis of causes for portfolio
deteriorations
- Providing regular portfolio, compliance and
routing report to the Supervising Loan Field
Officer

OUR REQUIREMENTS
 Outstanding skills in customer relationship
management (responsible finance principles,
service excellence principles, conversation
management, claim management)
 Good level of familiarity with typical income,
expenditure and cash flow patterns of rural and
peri-urban households and micro-enterprises,
including farmers, animal breeders, business
owners and employees
 Experience in Customer Service/ Loan
administering will be added advantage
 Being a multitasker, proactive and problem solver.
 Computer literacy
 Good communication skills

If you feel intrigued by this challenging opportunity, please send your application (letter of motivation, CV, references)
with the subject line “Loan Field Officer “Preferred region”. Eg Loan Field Officer_Mwanza to
jobstz@plugintheworld.com . Deadline for applications is 15th of April 2017. As an equal opportunity employer,
Mobisol offers all of its employees and applicants full equal opportunity irrespective of race, ethnic origin, sexual identity
and disability, religion or beliefs

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